What countries do you ship to? We ship to AU, NZ, UK, USA, CA, MX, South America and Europe!
When can I expect my order? Standard shipping takes 7 working days (Australia) and 20 working days (Worldwide). Express shipping takes 5 working days (Australia) and 14 working days (Worldwide). When shipped you will receive a shipping notification by e-mail with a tracking code.
What are the shipping times for crowd funding or campaigns? Shipping times for crowd funding and campaigns will vary. Please check the shipping info detailed in the campaign description for clarification about specific shipping times to your location.
Once I order something, what happens next? You'll receive an order confirmation via email as soon as you have placed your order. Your order will be processed and dispatched within 7 business days. When your order has been shipped, you'll receive an email with your tracking number.
When will my order be processed? Your order will be processed and dispatched within 7 business days. You will receive an email notification with shipping info once it has been dispatched.
How do I know if my order has been shipped? You will receive a dispatch notification by email as soon as your order has been shipped. The dispatch notification is sent to the email address registered when the order was placed. We usually ship all orders within 7 business days.
